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Privacy Policy
This Privacy Policy outlines how Penguin Parade LLC (“TOP VPN,” “we,” “us,” or “our”) collects, uses, discloses, and manages personal information obtained from visitors to our website (www.top-vpn.net) and users of our VPN services. By accessing or using our website and services, you agree to the terms outlined in this policy.
Information We Collect
We collect personal information provided voluntarily by visitors, including Names, Email addresses, and Phone numbers. Any other details provided through forms on our website
We also automatically collect certain non-personal information, including IP addresses, Browser types, and Access times.
How We Use Your Information
We use the information we collect for the following purposes:
Responding to inquiries and processing orders
Providing customer support
Improving our website and services
Sending promotional emails or newsletters related to our VPN services (you can opt out of these communications at any time)
Disclosure of Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except where required by law or to trusted service providers assisting us in operating our website or providing VPN services.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience, analyze trends, and gather demographic information. You can control the use of cookies through your browser settings.
Security Measures
We take reasonable steps to protect the personal information we collect from unauthorized access, use, disclosure, or alteration. However, no data transmission over the internet or method of storage is completely secure. Our guiding principle is to collect only the minimal data required to operate our services effectively.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected personal information about your child, please contact us.
Your Consent
By using our website and VPN services, you consent to the terms of this Privacy Policy.
Updates to This Policy
We reserve the right to update or change this Privacy Policy at any time. Any revisions will be effective immediately upon posting on our website.
Your Rights
You have the following rights concerning your personal data:
Access to your personal data
Request correction of inaccurate or incomplete personal data
Request deletion of your personal data (please note this may impact your ability to use our services)
Request restriction of processing your personal data
Request data portability
Withdraw consent at any time
To exercise these rights, please contact us using the details below.
California Residents' Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the Shine the Light Act:
Right to Know: You have the right to request information about the personal data we have collected about you and how it is used and shared.
Right to Deletion: You have the right to request the deletion of your personal data, although this may impact your ability to use our services.
Right to Opt-Out: You have the right to opt out of the sale of your personal data. However, TOP VPN does not sell personal data to third parties.
Non-Discrimination: You have the right not to be discriminated against for exercising any of your rights under the CCPA.
To exercise these rights, please contact us as described in Section below.
How to Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us via Telegram @Top_Vpn_Bot_Support
Terms & Conditions
These Terms of Service (the “Terms”), along with the Privacy Policy (the “Privacy Policy”), govern your use of and access to the various services offered by Penguin Parade LLC (“TOP VPN,” “us,” “we,” or “our”), including our website (the “www.top-vpn.net”), applications (the “Apps,” encompassing both mobile and web versions), and all content (the “Content”) and software (the “Software”) associated with our services (collectively referred to as the “Services”).
By agreeing to these Terms, you are also agreeing to the Privacy Policy.
These Terms and the Privacy Policy (together, the “Agreement”) constitute a legally binding agreement between you and TOP VPN, so please read them carefully.
Acceptance
By using and/or accessing the Services, you become a “Subscriber.” As such, you (“you” or “Subscriber”) agree, on behalf of yourself or those you represent, to comply with and be legally bound by these Terms and the Privacy Policy in their entirety, including being responsible for any charges arising from your use of the Services.
If you are accepting these Terms on behalf of your employer or another entity, you represent and warrant that: (i) you have full legal authority to bind your employer or such entity to the Agreement; (ii) you have read and understand the Agreement; and (iii) you agree and consent to the Agreement on behalf of the party that you represent.
By creating an account to use our Services, you represent that you are at least eighteen (18) years of age, or at least the age of majority in your jurisdiction, or that you are a valid legal entity, and that the registration information you provided is accurate and complete.
Some sections of these Terms or the Privacy Policy may not apply to your specific use of the Services. Thus, if you do not agree with any part of the Agreement applicable to you, you may not use our Services.
Modification
TOP VPN may update these Terms from time to time without prior notice. Each update comes into force at the moment the amended Terms are published on the Site. If you continue to use the Services after these changes take effect, you agree and consent to the revised Terms. The current version of the Terms is available on the Site. You understand and agree that it is your obligation to review these Terms periodically to stay informed of current rules and obligations. Notification of material changes to the Terms will be provided to Subscribers via email or through notifications on the Site and/or in your Account.
Privacy Policy
TOP VPN is committed to your privacy and does not collect or log browsing history, traffic destination, data content, DNS queries, or user-linked IP addresses from Subscribers connected to our Services. During your registration, we may collect some personal information, such as your name, email address, and payment information. We only collect such information as is necessary for the proper delivery of the Services.
Detailed information regarding data collection can be found in the Privacy Policy. Please review the Privacy Policy to understand how we handle your information, your rights, our rights, and our commitment to data protection.
Subscriptions
Our Services are available to you upon registering an account (the “Account”) on the Site or the Apps. A full list of subscription plans and pricing is available on the Site. TOP VPN reserves the right to amend subscription fees or introduce new fees at any time upon reasonable advance notice. Any changes to pricing will not affect the current subscription period and will become effective upon subscription renewal.
Plans renew automatically by default at the end of the billing term unless canceled. By default, the renewal term is for the same duration as the original subscription. The subscription fee will be charged automatically to the payment method you last selected.
You are responsible for keeping your Account information confidential and secure. You are solely responsible for all activity on your Account. If you suspect unauthorized access to your Account, please inform us immediately.
Refund Policy
You may cancel your Account for any reason within thirty (30) calendar days of your initial purchase and receive a full refund upon request (the “Money-Back Guarantee”). The Money-Back Guarantee applies to new Subscribers only. Refunds beyond the 30-day window will be considered at the sole discretion of TOP VPN if you can demonstrate that the Services were not usable during the subscription period.
Refunds will not be issued if you fail to comply with our Terms of Service, as we reserve the right to deny a refund to cover any legal issues arising from violations of our rules or applicable laws.
Refunds are processed within seven (7) days and issued to the original payment method used for the purchase. Please note that if payment was made using cryptocurrency, refunds will only be issued partially, and the original cryptocurrency amount may not be fully refundable due to market fluctuations and transaction fees.
Any changes to the original purchase shall constitute a waiver of the Money-Back Guarantee option.
Acceptable Use Policy
You agree to comply with these Terms and applicable laws when using our Services. You may not misuse our Content or Services, which includes but is not limited to:
Sending unsolicited advertisements or content (“spam”).
Transmitting any illegal, hateful, threatening, or defamatory content.
Uploading or distributing copyrighted content without permission.
Engaging in any conduct that restricts or inhibits others from using the Services.
TOP VPN reserves the right to restrict access to any part of the Services or terminate your Account if we believe you have violated these Terms.
License
Subject to your compliance with these Terms, TOP VPN grants you a worldwide, non-exclusive, non-sublicensable, and limited license to download and use the Services. Modifying, distributing, or reverse engineering the Services is strictly prohibited.
Third-Party Websites
Our Services may provide links to third-party websites. We are not responsible for the availability or content of these sites. Your access to third-party websites does not indicate any relationship between TOP VPN and such third parties.
Disclaimers
We strive to prevent interruptions to the Site or Services. However, they are provided on an “as-is” and “as-available” basis. We do not warrant the accuracy or availability of the Services and disclaim all warranties to the fullest extent permitted by law.
Limitations of Liability
To the maximum extent permitted by law, TOP VPN shall not be liable for any loss or damage incurred due to interruptions of the Services or any act or omission of third parties involved in making the Services available to you.
Indemnification
You agree to indemnify and hold harmless TOP VPN and its affiliates from any claims or expenses arising out of your use of the Services or your violation of this Agreement.
Chargebacks
We reserve the right to suspend access to the Services without notice if we receive notice of a chargeback. Requesting a chargeback will be considered a breach of your payment obligations.
Governing Law
This Agreement shall be governed by the laws of the State of California, without regard to its conflict of law principles.
Dispute Resolution
By accepting these Terms, you agree that all disputes arising out of this Agreement shall be finally settled by the courts located in California.
Assignment
TOP VPN may assign this Agreement and its rights and obligations to a new entity without your prior notice.
Final Provisions
If any provision in this Agreement is held invalid, that provision shall be construed to reflect the original intent, and the remaining provisions shall remain in full force and effect.
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